Cybersecurity & Network Administrator

You are responsible for the day-day network and security operations, implantation and management of information systems. You are responsible for providing a highly-available, robust and secure IT infrastructure including support for the network and server infrastructure, telephony, network operating systems and applications.

Specifically, you will:

• Assist in maintaining information security policies and procedures and to ensure that the security strategies are being followed, so as to meet the organizational security goals and standards.
• Provide high quality customer support to both external and our internal customers via phone, email and support tickets.
• Work with other teams to identify, resolve, and mitigate vulnerabilities and risks.
• Work to solve security challenges at scale while balancing usability, stability, scalability, and performance.
• Assist in establishing network specifications/standards by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
• Support administration and installations/upgrades of network hardware and software.
• Support administration and installations of firewall, SDWan, hardware and software.
• Troubleshoot network and firewall problems.
• Contact and coordinate with external suppliers (i.e. logging support calls, working with network consultants).
• Work closely with DevOps and Software teams to proactively identify and fix security flaws and vulnerabilities.
• Design and develop security architecture for cloud and cloud-hybrid based systems.
• Implement cloud-native architecture that will allow business requirements to be met with a minimal degree of risk to TuGo and with appropriate security controls present
• Participate in incident response exercises: detection, investigation and recovery as well as assisting with incident response plans and root cause analysis.
• Achieve performance targets.
• Collaborate and communicate effectively with team members and all other teams.
• Responsively and effectively handle issues.
• Look for ways to improve customer experience.
• Promote and model TuGo culture, values, and brand promise.
• Continuously build professional and technical expertise.
• Other duties as required.

• A university degree in Computer Science, MIS or related field
• 4+ years of technical experience in the information security field, computer systems / network engineering. Familiarity with a globally recognized Security Framework / Information Security Management System (NIST, ISO27001, SSAE 16 / SOC, PCI)
• Cisco Certified Network Associate (CCNA)
• CISSP, CCSP, CISA, CISM certification(s) are preferred but not required
• Working knowledge of Internet Protocols, Networking (LAN, SD-WAN), TCP/IP, AWS, and SaaS applications
• Ability to read and understand system, OS (Windows, Linux) and application log files
• Experience and familiarity with various technologies (i.e. IDS, IPS, VPN, WAF, DLP, Anti-Virus, Anti-Malware, SEIM, Vulnerability Scanners, Web Proxies, Firewall, MFA, key management) in a heterogeneous computing environment that spans physical and virtual data center
• Advanced knowledge of information systems security concepts and technologies; network architecture; general database concepts; document management; hardware and software troubleshooting and security tools
• 3+ years of experience with Cloud platforms such as Amazon Web Services (AWS), Azure, etc.
• Advanced knowledge and experience with Unix/Linux, Mac and Windows operating systems and OS hardening
• Experience automating the administration of systems through scripting and APIs an asset
• Working knowledge of one or more programming languages (Java, Python, PowerShell, Ruby, Bash, PHP, Perl, Java, .Net) an asset
• Demonstrated ability to perform independent analysis and distil relevant findings and root cause
• Excellent written and verbal English communication skills
• Strong team player and positive contributor
• Well-developed analytical, problem-solving, and decision-making skills
• Able to consistently live our values of being purposeful, achievement-oriented, cohesive, evolutionary and treating others as you want to be treated
• A strong customer experience focus
• A passion for continuous learning and professional achievement
• A passion for travel
• Successful completion of a criminal record check