Graphic Designer
: Marketing
: Creative Director
: Richmond, BC
At TuGo, we’re committed to helping travellers and partners have better experiences. To sum it up: We help—however we can. That’s why we’re one of Canada’s leading travel insurance providers and a Canada’s Best Managed Company!
We’re a team of specialized experts, dedicated to first-class customer service and claims assistance. We’re looking for a Graphic Designer to join our team, in our Richmond, BC office.
TuGo is privately owned with headquarters in Richmond, BC. We have over 170 employees in offices across Canada.
- Develop materials for print, media and web that reflect the TuGo brand.
- Conceptualize and implemente design solutions that meet marketing strategies.
- Work closely with the Creative Director (or project lead) to execute creative solutions that can be translated across various media platforms.
- Collaborate with the Marketing Team to plan creative strategy and campaigns.
- Prepare and develop web graphics for Google & social media ad platforms, corporate website, blog and micro-sites.
- Prepare rough drafts and present your ideas.
- Proficient in formatting multipage documents and preparing files for offset or digital printing.
- Deliver creative within deadline and budget.
- Create documents and presentations in Office 365 applications.
- Manage reprint requests, gather estimates, coordinate print schedule and print production.
- Design graphics and create email templates in MailChimp.
- Liaise with suppliers to request for estimates and ensure timely delivery.
- Maintain effective and efficient electronic file management.
- Storyboard and develop animated videos.
- Achieve performance targets.
- Collaborate and communicate effectively with team members and all other teams.
- Responsively and effectively handle issues.
- Look for ways to improve customer experience.
- Promote and model TuGo culture, values, and brand promise.
- Continuously build professional and technical expertise.
- Other duties as required.
- 4 year graphic design certificate or degree
- 4+ years of experience in an in-house marketing or creative agency
- Proficiency with Adobe Creative Cloud Applications (Illustrator, Photoshop, InDesign,
After Effects) to implement print, web and multimedia presentations - Extensive knowledge of Office 365 Apps (Outlook, Word, PowerPoint & Excel)
- Strong typography skills
- Strong file management skills
- Proficiency in using the MAC platform
- Digital and web design experience with understanding of UX, UI design
- Knowledge of basic HTML and Wordpress
- Excellent written and verbal English communication skills
- Strong team player and positive contributor
- Proficient in MS Office Suite and able to learn applications quickly
- Well-developed analytical, problem-solving, and decision-making skills
- Able to consistently live our values of being purposeful, achievement-oriented, cohesive, evolutionary and treating others as you want to be treated
- A strong customer experience focus
- A passion for continuous learning and professional achievement
- A passion for travel