Regional Account Manager

: Business Development
: National Director, Business Development
: Alberta

At TuGo, we’re committed to helping travellers and partners have better experiences. To sum it up: We help—however we can. That’s why we’re one of Canada’s leading travel insurance providers and a Canada’s Best Managed Company!

We’re a team of specialized experts, dedicated to first-class customer service and claims assistance. We’re looking for a Regional Account Manager to join our team, in our Alberta office.

TuGo is privately owned with headquarters in Richmond, BC. We have over 170 employees in offices across Canada.

  • Develop and maintain a personal sales and marketing strategy ensuring its alignment with department and corporate business plans.
  • Identify opportunities and represent TuGo in new business acquisition of key/national accounts; develop relationships at head office level.
  • Prepare and deliver sales proposals and presentations to large existing or prospective clients emphasizing the benefits and suitability of current products.
  • On occasion, may assist with the development of new products to meet unique needs of key clients.
  • Represent TuGo with respect to licensing and regulatory issues and in industry associations.
  • Attend and assist with the coordination of sales-related functions such as trade shows for brokers, auto clubs, credit unions and travel agents.
  • Develop and maintain a thorough understanding of the current market environment including knowledge of primary competitors and their products.
  • Achieve performance targets.
  • Collaborate and communicate effectively with team members and all other teams.
  • Responsively and effectively handle issues.
  • Look for ways to improve customer experience.
  • Promote and model TuGo culture, values, and brand promise.
  • Continuously build professional and technical expertise.
  • Other duties as required.

  • Degree or diploma in business or a related discipline, or equivalent industry education (CAIB, CIP, CHS, CLU designations)
  • 5+ years of progressive sales experience in the insurance or financial services industry
  • Thorough understanding of insurance distribution in either the property & casualty or financial services markets
  • Results-oriented, innovative problem-solver
  • Strong negotiating and selling skills
  • Thorough knowledge of the Canadian travel insurance industry/competitive market place is an asset
  • Self-motivated with the capability to work independently to achieve targets
  • Very strong organizational and time management skills
  • Level 1 Insurance License (Level 2 preferred) and Accident & Sickness Licence
  • Must possess a valid driver’s license and be able to travel approximately 25% of time
  • Excellent written and verbal English communication skills
  • Strong team player and positive contributor
  • Proficient in MS Office Suite and the ability to learn applications quickly
  • Well-developed analytical, problem-solving, and decision-making skills
  • Able to consistently live our values of being purposeful, achievement-oriented, cohesive, evolutionary and treating others as you want to be treated
  • A strong customer experience focus
  • A passion for continuous learning and professional achievement
  • A passion for travel

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Par la poste

Human Resources - Careers
11th Floor - 6081 No.3 Road
Richmond, BC, V6Y 2B2

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