Senior Actuarial Analyst

: Finance
: Actuary
: Richmond, BC

At TuGo, we’re committed to helping travellers and partners have better experiences. To sum it up: We help—however we can. That’s why we’re one of Canada’s leading travel insurance providers and a Canada’s Best Managed Company!

We’re a team of specialized experts, dedicated to first-class customer service and claims assistance. We’re looking for a Senior Actuarial Analyst to join our team, in our Richmond, BC office.

TuGo is privately owned with headquarters in Richmond, BC. We have over 170 employees in offices across Canada.

  • Independently build models to identify, analyze, and interpret trends and patterns in sales and claims data.
  • Proactively evaluate the rating assumptions and suggest updates based on the emerging claims experience.
  • Forecast and report on financial performance of the insurance book of business.
  • Review the rate levels to achieve the target profitability metrics for the products.
  • Review and maintain the rating structure for the products to achieve the desired risk selection.
  • Help determine the cost estimates for new product features.
  • By reviewing loss reserve development, suggest improved algorithms to determine appropriate levels of loss reserves.
  • Design, develop and maintain automated reporting dashboards (in collaboration with the Tech Team) to be on top of emerging trends.
  • Achieve performance targets.
  • Collaborate and communicate effectively with team members and all other teams.
  • Responsively and effectively handle issues.
  • Look for ways to improve customer experience.
  • Promote and model TuGo culture, values, and brand promise.
  • Continuously build professional and technical expertise.
  • Other duties as required.

  • Bachelor’s degree in Mathematics, Statistics, or Actuarial Science
  • Solid knowledge of actuarial principles, 5+ years of related experience
  • ASA/ACAS or near completion
  • Expert in data manipulation and analysis
  • Experience building rating models for travel, health, or P&C
  • Experience using statistical software such as R, Rapid Miner or SPSS
  • High proficiency in MS Excel
  • Strong attention to detail
  • Ability to interpret results and present ideas/decisions clearly
  • High level of personal integrity and self-accountability
  • Demonstrated creativity to identify and implement innovative solutions
  • Excellent written and verbal English communication skills
  • Strong team player and positive contributor
  • Proficient in MS Office Suite and able to learn applications quickly
  • Well-developed analytical, problem-solving, and decision-making skills
  • Able to consistently live our values of being purposeful, achievement-oriented, cohesive, evolutionary and treating others as you want to be treated
  • A strong customer experience focus
  • A passion for continuous learning and professional achievement
  • A passion for travel

Comment soumettre sa candidature

Pour soumettre votre candidature, envoyez-nous une lettre de présentation et votre curriculum vitae:




Par la poste

Human Resources - Careers
11th Floor - 6081 No.3 Road
Richmond, BC, V6Y 2B2

Rejoignez-nous sur null

Soyez le premier au courant : nouvelles, mises à jour et informations utiles aux voyageurs.

Suivez TuGo