Business Services Administration Assistant
Department: Business & Insurance Services
Reports to: Business Services Team Lead
Location: Richmond, BC
Who we are
At TuGo, we’re committed to helping travellers and partners have better experiences. To sum it up: We help—however we can. That’s why we’re one of Canada’s leading travel insurance providers and a Canada’s Best Managed Company!
We’re a team of specialized experts, dedicated to first-class customer service and claims assistance. We’re looking for a Business Services Administration Assistant to join our team, in our Richmond, BC office.
TuGo is privately owned with headquarters in Richmond, BC. We have over 170 employees in offices across Canada.
What you'll do
- Assist with coordination of department tasks for projects and ad hoc requests. Liaise with other team members to ensure tasks are completed within specified timelines. Help update and maintain department resource schedules.
- Help input and test web content in our content management database.
- Assist with product set-up in our product entry system: this includes rate and product rules. Help update and maintain related documentation.
- Assist with testing of rates and rules for our policy sales systems by writing and/or running test cases, recording results, reporting bugs, and providing a summary of results.
- Provide administrative and clerical support.
- Accurately create, update, and maintain data files in Excel, Word, and in our internal database system.
- Other duties as required.
What you'll bring
- Degree or diploma in business or a related discipline
- 1+ years of administrative experience
- Proficient in MS Office Suite, experience using various web-based applications, and able to learn applications quickly
- Knowledge of HTML is an asset
- Demonstrated ability to manage multiple, diverse priorities under deadlines
- Knowledge of the Canadian Insurance Industry is an asset
- French reading & writing is an asset
- Excellent written and verbal English communication skills
- Strong team player and positive contributor
- Well-developed analytical, problem-solving, and decision-making skills
- A passion for continuous learning and professional achievement
- A passion for travel
Apply to TuGo
If you’re passionate about providing better customer experiences, and this position fits your career plan, send your resume and cover letter to: careers@tugo.com
How to Apply
To apply for any position, send your cover letter and resume to us:
Mailing Address
Human Resources - Careers
TuGo
11th Floor - 6081 No.3 Road
Richmond, BC, V6Y 2B2
