Unfortunately, medical emergencies can happen while you’re travelling. We’re available 24/7 to make sure you get the help you need. If you’re hospitalized, contact us as soon as you can. We’ll help coordinate treatment and arrange further assistance, if needed. We’re here for you and your family!
|From Canada and USA:||1-800-663-0399|
|From Mexico:||001-800-514-9976 or|
|* Outside North America and Mexico:|
If you’re overseas, you must first dial the international access code of the country you’re in, plus our global toll-free number.
For example, if you’re in Australia, you must dial 0011 + 800-663-00399.
Calling from a foreign country can be difficult. If you’re not in one of the countries listed above, or you’re having trouble reaching us through our global toll-free number, call collect using a Canada Direct access number. This connects you with a Canadian operator. Simply tell the operator you’d like to make a collect call to 1-604-278-4108.