Unfortunately, there has been an international cyberattack on Amazon, impacting all TuGo online systems. However, our Customer Service team is available at 1-855-929-8846 to help. We’re sorry for any inconvenience!
My wife and I are pleased with the excellent service you provided by safely getting us back to the Red Deer Hospital. Considering the serious health situation my wife encountered, your help was very precious. Thank you very much!
Bud & Bard
This is my second claim and I have been pleased both times. Nothing to improve so far!
I have no complaints at all! Everything was handled professionally and in a timely fashion.
It was easy to work with you. We have had travel insurance for many years, but never luckily needed it up until now. So, for our first experiment, it was very positive! Thank you!
Dear Christina, I just want to thank you for your exceptional help both to Brandon, my son, as well as myself while he was in the hospital in Peru and I was on a holiday out of country in the United States. Not only were you able to communicate with the hospital personnel but you also kept me informed about his progress, diagnosis, prognosis and estimated rate of recovery. You were my life line since I cannot speak Spanish and Brandon was not really well enough to communicate with me in a meaningful way.
All was done very well and to our satisfaction!
I honestly can't suggest anything. My claim forms were easy to complete and my claim was handled promptly.
Thank you for your prompt attention, and for the settlement of my claim!
I travel often and have never before been as impressed with any travel insurance. Thank you.
The service was friendly, easy to understand, and my claim was processed quickly. Thank you!
Your staff was exceptional and your service was easy and precise! Just keep doing what you're doing because this is the BEST experience I've ever had with insurance.
My sister and I are amazed at how efficient and how quickly our insurance came through. Many thanks from both of us!
Jacqueline & Nora
I will definitely use your services again and recommend them. Overall, I was very satisfied with my experience and found the process simple and convenient. The people I spoke to on the phone were very kind and helpful. Thank you!
I just wanted to say many thanks to all. Everyone I have spoken to has been most helpful and prompt in letting me know where my claim is at. I have been a travel agent for over 25 years and have had to deal with "insurance companies" and have had to fight "tooth and nail" on behalf of my clients to get a timely settlement. Needless to say I am very pleased with your professionalism, kudos to all.
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